SHIPPING & REFUNDS

SHIPPING

Our delivery charge is £6.95 for 24hr or £4.95 for 48hr

Our orders are sent via Royal Mail, and their delivery aim is 1-2 working days (24hr) or 2-3 working days (48hr) 

Orders placed after 10am will be processed the following working day.

UK DELIVERY ONLY – We are unfortunately unable to deliver to the Republic of Ireland at the current time within the standard rate – please call us for a delivery quote.

 

You will receive an email confirmation when your order has been dispatched. 

 

REFUNDS

We are committed to producing the highest quality cakes, however if you are not happy with your order please call us on 01522 694411 or email craig@originalcake.co.uk.

The Original Cake Company do not accept responsibility for damage to goods in transit. By proceeding with your order you are agreeing to these terms and accept this liability.

However, we do understand that this can be disappointing – please contact call us on 01522 694411 or email craig@originalcake.co.uk with pictures of your damaged products and we will endeavour to help in any way possible.