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Shipping and Refunds


We offer three delivery services

    • Next Working Day Service at £6.95 using DPD – Service is tracked and a notification will be sent with a one-hour delivery window via SMS or email, allowing you to track the progress of the parcel on a map, counting down to a 15-minute window
    • Economy Service at £4.95 using Royal Mail (delivery 3 to 5 days)
    • Saturday Delivery at £10.95 using DPD

Orders placed after 10 am will be processed the following working day.

We are unfortunately unable to deliver to the Republic of Ireland at the current time within the standard rate – please call us for a delivery quote.

You will receive an email confirmation when your order has been dispatched.



We are committed to producing the highest quality cakes, however, if you are not happy with your order please call us on 01522 694411 or email

The Original Cake Company do not accept responsibility for damage to goods in transit. By proceeding with your order you are agreeing to these terms and accept this liability.

However, we do understand that this can be disappointing – please call us on 01522 694411 or email with pictures of your damaged products and we will endeavour to help in any way possible.